Get the most complete insurance call center platform right out of the box
We take your contacts from lead to sale and even renewals with a robust workﬂow that allows you to know exactly who did what and when with detailed auditing features.
Control every detail of what your agents see. Protect your data from your staﬀ and give sensitive access to only those who need it using our predeﬁned roles or speciﬁc abilities.
Call Backs, Appointments & Events
Schedule your contact with agents for in home or in oﬃce visits! Manage your callbacks and appointments in our easy to use Calendar. Create Events and RSVP your clients and track who showed up and more!
TLDialer / VICIDial Reimagined
TLDialer is a Native Integration with our Hosted VICIDial service. Your agents work from one screen. Data synchronizes automatically. Our VICI Servers are always up to date.
Quick glimpses and detailed lead vendor analysis let you ﬁne tune your expenses.
Not just for Call Centers! Using our “My Business” section you can allow your agents to control their book of business. From leads and policies to callbacks and appointments. If you trust them, give them control!
Third Party Integrations
Our platform has a relay system that lets you send your data where you need it, from dialers to SMS and other marketing platforms. Need a custom integration? We’ll implement it as an option in our system.
We get it. Your call center grows and shrinks all the time. Why get stuck with seats you don’t need? We allow you to scale up and down every month and still keep your users in the system to keep track of data.
We have been in the call center industry for over 8 years. Let us help you setup your call center optimally so you can focus on getting your agents to sell. We add that personal touch no other company oﬀers.
Did you know if you lose a single medicare recording on request, you forfeit your forward commissions? We store and backup your data in three diﬀerent locations per medicare speciﬁcations.
PHI / HIPAA Compliant
We take great measures to secure your data. All of our operations and third party vendors have signed a BAA with us, and we will of course sign one with you!
Our lead to sale workﬂow will boost you over the top of the call center game.
Total Lead Domination gives you everything you need to run your call center seamlessly and headache free so you can focus on growing your business.
Let’s Get Started
Find out if TLD call center domination platform is right for you. Fill out the form below: